Contact us
Questions about a plan, a device or a stream that will not play — send them over and we will work through it with you.
How to reach us
WhatsApp is the quickest way to reach the team, and the same number takes calls.
An email contact form is not switched on for this site yet. Rather than show a form that would silently discard your message, we point you at the channels that do reach us.
Things worth including
- The device you are watching on — the make and model if you know it
- The player app you installed, if you have got that far
- What you see on screen, including any error text
- The channel name and roughly when the problem happened
Faster than messaging
Many questions are answered in the installation guide for your device or in the frequently asked questions. If the answer is there, you will have it sooner than we can reply.